Blu Dot Hands Down 94” Sofa in Storm Velvet
Returns and Exchanges
Most items can be returned within 30 days of delivery; however, some items are not eligible for return
- We’ll refund you as soon as you send the item(s) back.
- Before the return: To receive the new item sooner, you can go ahead and place an order for the new item before you return the old item. We will credit your account or the original payment method once we receive the return. Please note, you cannot use your store credit until we have credited your account.
- After the return: Follow the same steps as a regular return. Once you receive your refund, use your store credit or credit card to place a new order.
- Clearance items (unless damaged or defective)
- Gift cards
- Personalized items
- Items marked “Non-Returnable”
- Items you have already assembled
- Open Box Items
- Cost to ship item to you
- Upgraded shipping charges (expedited or express,)
- Assembly services included with delivery